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The following are some quotes from letters of recommendation from former clients:
"We have found Miss Ralph to be compassionate, empathetic, and understanding in assessing the long term effects of trauma on all family members. Miss Ralph is professional, competent and diligent in her efforts to achieve the best financial outcome...[My brother] has been able to maximize his potential and achieve a satisfactory quality to his life. This would not have been possible without the efforts of Miss Ralph and her ability to accurately assess [his] needs for the future." (severe brain injury resulting in profound disability and wheelchair dependence, middle aged business man)
"I can attest to your patience in explaining the legal framework and the various alternatives we faced in coming to a reasoned decision. You were calm, patient and caring throughout the negotiations leading to a most satisfactory structured settlement...You always had time to talk to me and my family members and displayed a genuine kindness towards [our son], even though, at times, it may have been difficult to do. By doing this, you gained [his] trust, which, I believe, was most important in our situation." (severe brain injury, university student)
"Nancy gave back pride and dignity to shattered lives...I thank Nancy for her professionalism, integrity, ... and perseverance...I would recommend her without question, without hesitation... (severe orthopaedic injuries, resulting in disability from work)
"There were many occasions where, had it not been for your support and guidance, I might not have had the willpower to continue. You have proved yourself over and over again...My best interests were always in your heart and this showed clearly in the final result of the case. You have been an inspiration for me. I still recall the first day you visited me in the hospital and though I've come miles since then, you, without knowing it, have been instrumental in my progress...thank you." (paraplegia, young mother)
"I know you did your professional utmost for me and have always done so, beginning from when I could not speak for myself. How thankful I am that my confused emotions throughout the last six years had no bearing on you doing what was best for me...Somehow, I had to keep up my optimism, no matter how misguided it sometimes seemed...the distinction that continually plagued me [was] chiefly the fine line between giving up and accepting reality...I know your practical and realistic assessment of my future has achieved for me a settlement I never in a million years would have believed either necessary or possible.... At all times, your staff was supportive and helpful, especially with me whose knowledge of most types of law was falsely derived from John Grisham novels... I see where your hard work has paid off in allowing me the freedom and monetary funds to find and live a meaningful life. I guess after all, it is empowerment, even if it was not how I expected to find it..." "Thank you for always being straight with me...There was never any doubt in my mind that both you and Charlia were always honest with me. You restored my faith that there are some people who make commitments and stick to them." (severe brain injury and multiple severe orthopaedic injuries resulting in total disability from work and loss of independence, 40 something career woman, wife and mother)
"Nancy listened to me and comforted me throughout my family's long ordeal. Many times I wanted to just quit because I felt I was not strong enough to continue, but she convinced me that I was strong enough and that what we had been through would bring closure...I must thank Nancy again for her compassion and professional experience both with the legal system and securing the future of myself and my children." (fatality of father, severe brain injury to young daughter, writer is the mom)
"I truly believe that Nancy and her associates are the best lawyers we could have had and she will never know the depth of my own personal gratitude." (mom of a child with severe brain injury and a husband who sustained TBI in the same crash)
We most appreciated "your prompt professional and caring support; knowing that you were always aware of every development and acted quickly if you had a concern was a big relief to us...Your services were excellent. Everything was always well explained to us and we appreciated the time and effort you gave us. We would highly recommend you to anyone." (mom of 2 sons and a father all involved in a severe crash, father suffered quadriplegia and one son, severe brain injury)
"My daughter was awarded a legal settlement of full entitlement available under the law, set up as an income structure, to provide financial support for the rest of her life. Nancy Ralph and her associates were unfailing in their knowledgeable, client-focused, sensitive approach to both [my daughter] and all members of our family...[Throughout the process], Ms. Ralph and her colleagues were able to encourage our patience through regular up-dates and helpful advice to better understand the experience of persons with brain injuries, their recovery, limitations and coping strategies. Nancy's diligence in securing appropriate and professional rehabilitative services to [treat], evaluate and monitor [our daughter's] progress helped engage both her and our family in coming to terms with the realities of having an acquired brain injury...Know the difference you have made in our journey." (mom of a teenage daughter with a severe brain injury)
"Please accept my deepest appreciation for the manner in which you handled my case...Your judgment and honest guidance served me well...I appreciate the great effort rendered by you and your professional staff on my behalf. Your good counsel, courtesy and personal kindness meant a great deal to me." (self employed business man)
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